Privacy Policy
1. Introduction
This Privacy Policy outlines how Dollar Listings (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information in compliance with Alberta’s Personal Information Protection Act (PIPA). We are committed to maintaining the accuracy, confidentiality, and security of the personal information we hold.
By engaging our real estate services or providing personal information, you consent to the practices described in this Privacy Policy.
2. Definition of Personal Information
Under PIPA, “personal information” means information about an identifiable individual and may include:
Name, address, phone number, email
Financial information related to real estate transactions
Property ownership records
Identity verification documents
Employment and income details provided for offers or applications
Personal preferences relevant to real estate needs
3. Collection of Personal Information
We collect personal information for purposes including:
Providing real estate services (buying, selling, leasing, property management)
Assessing property values and transaction requirements
Creating and presenting offers or agreements
Marketing and communicating relevant listings, reports, or real estate information
Verifying identity to comply with legal requirements (e.g., FINTRAC)
Maintaining business records and compliance documentation
We collect information through:
In-person meetings
Phone or online inquiries
Property showings and open houses
Website forms, digital advertising, or email communications
Deal documentation and legal paperwork
4. Use of Personal Information
We use personal information to:
Respond to inquiries and provide requested real estate services
Facilitate property transactions between buyers, sellers, landlords, and tenants
Share information with mortgage brokers, lawyers, inspectors, other REALTORS®, and service providers as required to complete a transaction
Send marketing or informational communications (in compliance with Canada’s Anti-Spam Legislation)
Comply with legal and regulatory obligations
We do not use personal information for purposes other than those identified, unless we obtain additional consent or are permitted by law.
5. Disclosure of Personal Information
Personal information may be disclosed to:
Real estate boards and MLS® systems
Other real estate professionals involved in a transaction
Financial institutions and mortgage brokers
Legal representatives
Property inspectors, appraisers, and service providers
Government, regulatory, or law enforcement agencies when required by law
We do not sell or rent personal information to third parties.
6. Consent
By providing personal information, you consent to its collection, use, and disclosure as described in this policy.
You may withdraw consent, subject to legal and contractual limitations, by contacting us (see Section 11).
7. Protection of Personal Information
We take reasonable measures to safeguard personal information, including:
Secured physical files
Password-protected digital systems
Limited access to authorized personnel only
Secure disposal of digital and physical records when no longer required
While we protect data, no system is fully immune from risks, and we cannot guarantee absolute security.
8. Accuracy of Personal Information
We rely on individuals to provide accurate and up-to-date information. You may request corrections to your information at any time.
9. Retention of Personal Information
We retain personal information for:
As long as necessary to provide services
The period required under industry regulations and legal requirements
Brokerage retention policies (typically at least 7 years)
Once no longer required, records are securely destroyed or anonymized.
10. Access to Personal Information
You have the right to request:
What personal information we hold about you
How it has been used
To whom it has been disclosed
Requests will be answered within a reasonable timeframe in accordance with PIPA.
11. Contact Information
For questions, access requests, corrections, or complaints, contact: housing@reenshomes.ca
12. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will be made available upon request and, when applicable, posted on our website.